Last Updated: November 2, 2026
Welcome to Spiral Tingz! By accessing or using our website, www.spiraltingz.com, and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read these Terms carefully. If you do not agree to these Terms, you should not use this website.
1. Acceptance of Terms
By accessing and using the Spiral Tingz website, you accept and agree to be bound by these Terms of Service. In addition, when using certain features or services, you may be subject to additional guidelines or rules that are posted and updated from time to time. Those guidelines and rules are incorporated into these Terms by reference.
2. Use of Site
You agree to use this website for lawful purposes only and in a manner that does not infringe upon or restrict the rights of others. Prohibited conduct includes, but is not limited to:
- Harassing or causing distress to others
- Transmitting unlawful, obscene, or offensive content
- Disrupting the normal operation or security of the website
- Attempting to gain unauthorized access to the website or its systems
3. Account Registration
To access certain features of the website, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Order and Payment
All orders are subject to acceptance and product availability. Prices may vary based on the selected product, length, and other available options. We reserve the right to correct pricing errors and cancel orders when necessary, subject to applicable refund requirements. Full payment is required at checkout.
5. Shipping and Delivery
All Spiral Tingz are handmade to order. Processing times vary depending on production volume and are separate from carrier delivery times.
Estimated processing and shipping information is provided in our Shipping Policy. If an order cannot ship within the agreed timeframe, customers will be notified and offered applicable options regarding the delay or a refund.
6. Returns and Refunds
Due to the handmade, made-to-order nature of our products, all sales are generally final. Returns, exchanges, and cancellations are not accepted for changes of mind or incorrect product selections.
Exceptions may apply for damaged, defective, incorrect, delayed, or unfulfilled orders, or when otherwise required by law.
Please review our Refund Policy for complete details.
9. Governing Law
These Terms of Service are governed by the laws of the State of Texas, United States, except where applicable law requires otherwise.
10. Changes to Terms
We may update these Terms of Service from time to time. Material changes will be communicated as required by applicable law. The updated version and its effective date will be posted on this page.
11. Privacy Policy
Your privacy is important to us. Spiral Tingz is committed to protecting your personal information and using it responsibly.
Information We Collect
When you visit our website or place an order, we may collect:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
Device information, IP address, browser type, and website usage data collected through cookies and analytics technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order
- Respond to customer service inquiries
- Improve our website, products, and customer experience
- Detect and prevent fraud
- Send promotional emails and SMS messages if you have opted in to receive marketing communications
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or replying STOP to marketing text messages.
Sharing Your Information
Spiral Tingz does not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers necessary to operate our business, including our website platform, payment processors, shipping carriers, analytics providers, and email/SMS marketing providers.
These providers receive only the information necessary to perform their services.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website functionality.
You may disable cookies through your browser settings, although some website features may not function properly.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. While no online transmission or storage system is completely secure, we strive to protect your information using commercially reasonable practices.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes become effective constitutes your acceptance of the revised Privacy Policy.
12. Contact Information
If you have any questions regarding these Terms of Service, this Privacy Policy, or your order, please contact us through our Contact Us page or by emailing spiraltingz@gmail.com.
Thank you for choosing Spiral Tingz. We truly appreciate your support and look forward to serving you.