Terms Of Service

Last Updated: July 18, 2026

Welcome to Spiral Tingz! By accessing or using our website, www.spiraltingz.com, and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read these Terms carefully. If you do not agree to these Terms, you should not use this website.

1. Acceptance of Terms

By accessing and using the Spiral Tingz website, you accept and agree to be bound by these Terms of Service. In addition, when using certain features or services, you may be subject to additional guidelines or rules that are posted and updated from time to time. Those guidelines and rules are incorporated into these Terms by reference.

2. Use of Site

You agree to use this website for lawful purposes only and in a manner that does not infringe upon or restrict the rights of others. Prohibited conduct includes, but is not limited to:

  • Harassing or causing distress to others
  • Transmitting unlawful, obscene, or offensive content
  • Disrupting the normal operation or security of the website
  • Attempting to gain unauthorized access to the website or its systems

3. Account Registration

To access certain features of the website, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Payment

All orders placed through our website are subject to acceptance and product availability. Spiral Tingz reserves the right to refuse or cancel any order at any time for any reason.

Prices are subject to change without notice. Payment is required at the time your order is placed.

We accept American Express, Visa, Mastercard, Discover, Apple Pay, Shop Pay, PayPal, Venmo, and Meta Pay.

5. Shipping and Delivery

We strive to fulfill and ship orders within the estimated timeframes outlined in our Shipping Policy. Delivery estimates may vary depending on the shipping option selected at checkout and other factors outside of our control. Once an order has been shipped, Spiral Tingz is not responsible for delays caused by USPS or other shipping carriers.

Please review our Shipping Policy for complete details regarding processing times, estimated delivery times, shipping methods, and shipping-related information.

6. Returns and Refunds

Because every Spiral Tingz product is handmade and made to order, all sales are final. We do not accept returns or offer refunds.

If your order arrives damaged, defective, or you receive the incorrect item, please contact us within 7 business days of the delivery date through our Contact Us page or by emailing spiraltingz@gmail.com. Please include your order number, a brief description of the issue, and clear photos of the product and packaging (if applicable).

For complete details regarding returns, replacements, and store credit, please review our Refund Policy.

7. Intellectual Property

All content on this website—including but not limited to text, graphics, logos, images, videos, designs, product descriptions, and software—is the property of Spiral Tingz or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used without the prior written permission of Spiral Tingz.

8. Limitation of Liability

To the fullest extent permitted by law, Spiral Tingz, its owners, employees, affiliates, partners, suppliers, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or our products.

This includes, but is not limited to, loss of profits, loss of data, business interruption, unauthorized access to personal information, website errors, service interruptions, or malicious software transmitted by third parties.

In no event shall Spiral Tingz's total liability exceed the amount paid for the product giving rise to the claim.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas and the United States, without regard to conflict of law principles.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10. Changes to These Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 7 days' notice before the updated Terms become effective.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after any revisions become effective, you agree to be bound by the updated Terms of Service.

11. Privacy Policy

Your privacy is important to us. Spiral Tingz is committed to protecting your personal information and using it responsibly.

Information We Collect

When you visit our website or place an order, we may collect:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history

Device information, IP address, browser type, and website usage data collected through cookies and analytics technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order
  • Respond to customer service inquiries
  • Improve our website, products, and customer experience
  • Detect and prevent fraud
  • Send promotional emails and SMS messages if you have opted in to receive marketing communications

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or replying STOP to marketing text messages.

Sharing Your Information

Spiral Tingz does not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers necessary to operate our business, including our website platform, payment processors, shipping carriers, analytics providers, and email/SMS marketing providers.

These providers receive only the information necessary to perform their services.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website functionality.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. While no online transmission or storage system is completely secure, we strive to protect your information using commercially reasonable practices.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions regarding these Terms of Service, this Privacy Policy, or your order, please contact us through our Contact Us page or by emailing spiraltingz@gmail.com.

Thank you for choosing Spiral Tingz. We truly appreciate your support and look forward to serving you.