At Spiral Tingz, each spiral tie is lovingly handcrafted and made to order. Due to the nature of our products, all sales are generally final.
We do not accept returns or exchanges for changes of mind, personal preferences, or incorrect lengths, colors, or styles selected at checkout.
If your order arrives damaged, defective, or incorrect, please contact us at spiraltingz@gmail.com within 7 business days of delivery with your order number, a description of the issue, and photos if applicable.
We will review the issue and determine an appropriate resolution, such as a replacement, store credit, or refund.
Refunds and cancellations are generally not accepted once an order has been placed.
However, exceptions may apply if:
Approved refunds will be issued to the original payment method.
Store credit may be offered as a resolution for qualifying order issues at our discretion, without limiting any rights provided by law.
Thank you for supporting our handmade business! 👑
