Shipping Policy

When you place an order, we commit to providing you with unique, made-to-order products crafted specifically for you. Please review our shipping policy below for detailed information about our processing and shipping procedures.

Order Processing & Delivery Time

Standard Orders

  • Please allow 10–15 business days from the date your order is placed for delivery.

Priority Orders (when applicable)

  • Please allow 7–10 business days from the date your order is placed for delivery.

Wholesale Orders

  • Please allow 18–24 business days from the date your order is placed for delivery.

Business days are Monday through Friday and do not include weekends or federal holidays.

Shipping Methods

We currently ship domestic orders through USPS.

  • Standard Shipping
  • Priority Shipping (when applicable)

Shipping rates are automatically calculated and displayed at checkout.

Order Fulfillment

  • Orders are fulfilled Monday through Friday.
  • Orders are not fulfilled on weekends or federal holidays.
  • Once your order has shipped, you will receive a tracking number via the email address provided at checkout.
  • Track Your Order Here

Shipping Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to high order volume, holidays, severe weather, or USPS service interruptions.

If your order experiences a significant delay, we will notify you via the email address or phone number provided at checkout. Thank you for your patience and support of our handmade business.

Incorrect Shipping Address

Please verify your shipping address before placing your order. Spiral Tingz is not responsible for delays, lost packages, or returned shipments due to an incorrect or incomplete shipping address provided at checkout.

If you notice an error after placing your order, please contact us as soon as possible. Address changes cannot be guaranteed once an order has shipped.

Lost or Stolen Packages

Once USPS marks a package as Delivered, Spiral Tingz is not responsible for lost or stolen packages. If your package is lost after delivery, please contact USPS directly to file a claim.