OUR VISION

At Spiral Tingz, we are dedicated to crafting unique and high-quality hair ties that cater to individuals with locs, loose natural hair, and protective styles. What started as a creative hobby and an answered prayer has evolved into a mission to fill the market gap for versatile and tension-free hair accessories. We strive to provide our customers with innovative products that celebrate and enhance their natural beauty.

“In the same way, let your light shine before others, that they may see your good deeds and glorify your Father in heaven.”

Matthew 5:16 NIV

OUR MISSION

Our mission is to offer the best selection of hair ties that are both fashionable and functional. We use only the highest quality materials and pay close attention to detail to ensure that every spiral tie meets our exacting standards. We are committed to promoting healthy hair care and serving the community around us.

1 of 5

OUR SPIRAL TIE GALLERY

NEED HELP? CONTACT US TODAY!

Collapsible content

LENGTH & STYLE GUIDE

Welcome to our Length & Style Guide! Choosing the right length for your spiral ties is essential for achieving your desired look. Below, we provide detailed styling options for each length to help you make the best choice for your needs. 

15" Spiral Tie (Ear Length Hair)
Ideal Styles:
- Half up/half down
- Pigtails (2 spiral ties)
18" Spiral Tie (Jawline Length Hair) 
Ideal Styles:
- Half up/half down
- High ponytail
- Pigtails (2 spiral ties)
28" Spiral Tie (Shoulder to Mid Back Length Hair)
Ideal Styles:
- High ponytail
- Messy bun
- Half up/half down for shoulder length and lower
- Pigtails (2 spirals) for shoulder length and lower
- Low ponytail for shoulder length and lower
38”- 40" Spiral Tie (Mid Back to Waist Length Hair)
Ideal Styles:
- High ponytail
- Messy bun
- Headband for all sizes
- Pigtails (1 spiral) for shoulder length and below
Use this guide to find the perfect spiral tie length for your favorite hairstyles. Whether you prefer a chic high ponytail or a playful messy bun, our spiral ties have you covered!

TRACKING YOUR ORDER

Once your order has been processed and shipped, you will receive a tracking number via the email provided at checkout. This will allow you to monitor your shipment's progress until it reaches your doorstep.

We appreciate your patience and understanding as we create your products with the utmost care and attention to detail. If you have any questions about your order or our shipping policy, please don't hesitate to contact us.

 

Enter your tracking number here to see your order status.

REFUND POLICY

At Spiral Tingz, we are committed to providing high-quality, made-on-demand products crafted specifically for you. Due to the custom nature of our products, we are unable to accept returns.

However, we want to ensure you are satisfied with your purchase. Please read our refund policy for more details.

No Returns:

We do not accept returns as each product is made to order.

Reporting Issues:

If you encounter any issues with your product, please email us at spiraltingz@gmail.com with specific details of the problem. To ensure proper resolution, please report any issues within 7 business days of the delivery confirmation.

No Refunds:

We do not offer refunds. However, we are happy to provide store credit for a future purchase if necessary.

Contact Information:

For any concerns or questions about your order, please contact us at:

- Email: spiraltingz@gmail.com

We appreciate your understanding and are dedicated to ensuring your satisfaction with our products. Thank you for choosing Spiral Tingz!

 

SHIPPING POLICY

We are dedicated to providing you with unique, made-on-demand products crafted specifically for you when you place an order. Please review our shipping policy below for detailed information about our processing and shipping procedures.

Order Processing Time:

  • Individual Orders: Each item is handcrafted with care. Please allow 10-15 business days for your order to be processed and prepared for shipping.
  • Wholesale Orders: For bulk purchases, processing time is 18-24 business days to ensure each item meets our high-quality standards.

Shipping Methods and Times:

We offer domestic shipping through USPS with the following options:

  • Standard Shipping: Estimated delivery time is 3-5 business days. 
  • Priority Shipping: Estimated delivery time is 1-3 business days. 
  • Shipping Rates: Automatically calculated and displayed at check out.

Order Fulfillment:

  • Orders will be fulfilled Monday-Friday. We do not fulfill orders on the weekends or holidays.
  • Once your order has been fulfilled, you will receive your tracking number via the email provided at checkout.
Please note that if we are experiencing a high volume of orders, shipments may be delayed. In the event this happens, we will send an email or text to inform you. Thank you for your patience.